What is virgin donor hair?

Virgin donor hair is unprocessed human hair which is collected from a single person. It is hair that has not been damaged by perms, dye, or bleach. Halley's Curls only uses premium virgin donor Malaysian hair. This is the highest grade of human hair. 

What is remy hair?

Remy hair is collected in a manner that keeps all of the strands in one direction from root to tip. Remy hair extensions are stronger, healthier and tangle free as compared to non-remy hair. This hair may have undergone a process for texture. This hair can be used for multiple installations.

What is non-remy hair?

This hair should be avoided for it is considered waste hair or fallen hair. It is collected from combs, brushes or the floor. The hair cuticle layers are facing in different directions so it will tangle, even after it is dipped in acid and then coated with silicone. This hair is frequently what is sold in beauty supply stores. This hair will quickly tangle, matt and have to be discarded. 

What is the cuticle layer of hair?

A hair strand has an outer layer of overlapping, transparent, protective scale-like cells which protect the inner structure of the hair. Processing the hair with chemicals or mixing the direction of the hair strands will cause these scales to raise away from the hair strand and lead to tangles and matting. 

Why is double drawn hair better than single drawn?

Single drawn hair will have different lengths of hair of hair sewn into a weft. So if you purchased 18" length hair, some strands will be as short as 14". This is a very unattractive weft style. Double drawn hair will have the shorter hair strands removed, so that all of the hair strands are very close to the same length. Double drawn hair will provide a beautiful healthy looking weft. Halley's Curls only uses virgin donor double drawn hair.

Will the hair look natural?                                                                        

Yes, it will look natural because it is 100% natural virgin Malaysian remy human hair. If you don't tell, we won't.

Will the hair look exactly like the hair in the picture?                                     

The picture is to give an idea of our hair's texture. There will be slight variations between the hair you receive and the hair featured in the photo. There will be slight variations in color and texture between each bundle, for they each are from a different donor.

What is a machine made weft?                                                                          

Machine made wefts are the most commonly made weft style. These wefts are made with a sewing machine and have been reinforced multiple times for durability. This style of weft can be cut for installation. Machine wefts are durable and do not have to be sealed, but to prolong the life of the weft it is recommended. Never sew through the weft during installation, for the weft can be damaged which will lead to shedding. Attach the weft with a looping or wrap-around stitch

What is a closure?                                                              

A closure is a hair piece is designed with a silk or Swiss lace base to enhance the finished look of your weave. It will allow you to part your hair any way you choose with ease and confidence. It is commonly attached onto a cornrow base by sewing around the perimeter. You can also use wig clips to attach the piece in place. Our closures also have a lace front, for those who would like to use lace front adhesives.

What is a frontal?                                                                        

A frontal is a hair piece is designed with a silk or Swiss lace base to enhance the finished look of your weave. If is wonderful for persons with a thin hairline, for it will create a new hairline from ear to ear. You will be able to part your hair any way you choose with ease and confidence. It is commonly attached onto a cornrow base by sewing around the perimeter.Wig clips can also be used for attachment.  Our frontals also have a lace front, for those who would like to use lace front adhesives.

How is the hair length measured?                                                        

Our straight hair is measured in its natural state, whereas, the wavy or curly hair is measured when stretched.You may want to add 4-6 inches when ordering a curly or wavy texture. Keep in mind your size and frame when deciding on a length. An 18" weave will fall longer on a person 5' 2" as opposed to a person 5' 11".

How do I choose a hair color?                                                               

Our hair is only available in its natural virgin shade, which is a blend of near black and darkest brown.

Can the hair be dyed?                                                                                

All of our hair products can be colored or lightened. We highly recommend a color preview test on a swatch of hair to see how your new color will look.

How much hair is needed for a weave?                                                 

The amount of hair required depends on the look you want. Here is a simplified guide:
Full head sew in weave: Hair 10" to 16" long
4 ounces = A half head of extensions (to add body or length)
8 ounces = A full head of extensions
6 - 8 ounces = A full head of extensions with a closure piece or frontal piece.
Full head sew in weave: Hair 18" to 24" long
8 ounces = A half head of extensions (to add body or length)
12 ounces = A full head of extensions
10 - 12 ounces A full head of extensions with a closure piece or frontal piece


What forms of payment are accepted?                                                     

We accept American Express, Discover, Master Card, Visa and Personal Checks as processed via PayPal.

How long does it take before an order is shipped and received?                                             

Upon confirmation of a cleared payment, orders are processed within four business days. Orders are then shipped with an estimated delivery time of 3 - 4 business days for priority and  1 - 2 business days for express. 
                                                                                                           

How are orders shipped?

All orders are shipped via USPS Priority Mail, with signature confirmation and full value postal insurance. Orders can also ship USPS Express Mail for an additional fee.

Where can orders be shipped?                                                                     

We only ship to PayPal confirmed addresses. A confirmed address is one that has been established by PayPal as belonging to the PayPal account holder. In most cases, when a buyer’s credit card billing and shipping addresses are the same, the address is considered confirmed.

What happens if an item I order is sold out?                                      

Occasionally a tremendous demand will deplete our stock of a particular product.We reserve the right to partially fill orders that contain out of stock products. We will provide a refund for any item that is not fulfilled. We will contact a client with information on out of stock items at time of refund.

How is a sales representative contacted?                                            

Please feel free to contact us via email, if you have a question, both before and after the sale. Our email address is HalleysCurls@aol.com  

Is there a number I can call to talk to a sales rep?                                             

All client inquiries are handled via e-mail. All questions will be answered promptly, usually within one business day.

Can I phone in my order?                                                                          

All orders must be placed online.

Can I cancel or make changes to an order?                                              

Once an order is placed, it is immediately entered into our processing program, and cannot be canceled or changed.


How do I track my order?                                                                             

You will receive an email with your tracking number announcing that your order has been shipped. You may sign in to your PayPal account and you will have the ability to review all of your past and in process orders placed with Halley's Curls. By clicking on the order number you will find specific details, such as order status, for that order.

Do you have a show room that I can visit?                                                  

We are an online based company and currently are not open to the public. We do have a dedicated customer service center that handles all inquiries via email. All of the pictures on our web site are of our actual product.

What is your return policy?

Due to the nature of our products, all sales are final.